Globexpert Fundraising Ltd – Privacy Policy

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Last Updated: September 2025

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This Privacy Policy explains how Globexpert Fundraising Ltd (“we,” “us,” or “our”), registered at Caswell House, Caswell Park, Towcester, Northamptonshire, NN12 8EQ, collects, uses, and protects personal information when you interact with our website, app, or services.

We are committed to safeguarding your privacy and ensuring compliance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By visiting our website, app, or using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:
   •    Information You Provide: Name, address, email, phone number, and any details you provide when completing forms, registering, or submitting inquiries.
   •    Information Automatically Collected: Truncated and anonymised IP addresses, browser type and version, operating system, and visit details (e.g., pages visited, time spent, actions taken, download errors). This data may be collected using tools such as Google Analytics. Please refer to Google’s Data Use Policy for further information.

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2. Use of Cookies

Our website uses cookies to improve functionality and enhance your experience. Cookies distinguish you from other users, allowing us to analyse traffic, personalise content, and improve our services.

Non-essential cookies (including analytics) are only placed on your device where you provide consent via our Cookie Banner. You may adjust your browser settings to manage or disable cookies. For more details, please see our Cookie Policy.

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3. How We Use Your Information

We may use personal information to:
   •    Provide you with requested information, services, or updates.
   •    Administer and troubleshoot our website or app, improving its performance.
   •    Enhance security and protect against fraud or unauthorised access.
   •    Conduct anonymised statistical analysis for business improvement.
   •    [Send you marketing communications where you have explicitly opted in. You may withdraw consent at any time by using the unsubscribe link in our emails or by contacting us at info@globexpert.co.uk.]

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4. Legal Basis for Processing

We process personal data lawfully under the following bases:
   •    Legitimate Interests – to provide services and operate our business.
   •    Consent – where you have explicitly agreed (e.g., for marketing communications or cookies).
   •    Legal Obligation – to comply with applicable laws and regulations.

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5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods are reviewed regularly, and data is securely deleted or anonymised once it is no longer required.

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6. Sharing Your Information
   •    We may share personal data with trusted third-party service providers who support our website, IT systems, or business operations. These providers are contractually required to maintain high levels of security and confidentiality and may only process data under our instructions.
   •    We will not sell, rent, or trade your personal information.
   •    We may disclose personal data if required to do so by law or regulatory authorities.

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7. International Data Transfers

Where personal data is transferred outside the UK or EEA, we ensure it is protected through legally recognised safeguards, including the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs).

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8. Security of Your Information

We use appropriate technical, organisational, and administrative measures to protect your data from loss, misuse, and unauthorised access. However, please be aware that no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

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9. Third-Party Links

Our website and app may contain links to third-party websites. These sites operate under their own privacy policies, and we do not accept responsibility or liability for their practices. We encourage you to review their policies before providing any personal information.

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10. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we may have collected such data, please contact us immediately.

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11. Your Rights

Under UK GDPR, you have the right to:
   •    Access – request a copy of the personal data we hold about you.
   •    Correction – update or correct inaccurate information.
   •    Erasure – request deletion of your personal data (subject to legal obligations).
   •    Restriction – request limits on how your data is processed.
   •    Objection – object to processing based on legitimate interests.
   •    Data Portability – request transfer of your data to another service provider.

To exercise your rights, please contact us at info@globexpert.co.uk. We will respond within one month, as required by law.

[If you are dissatisfied with how we process your personal data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.]

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12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, regulation, or business practices. Updated versions will be published on this page with a revised “Last Updated” date.

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13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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Globexpert Fundraising Ltd
Caswell House, Caswell Park, Towcester, Northamptonshire, NN12 8EQ
Email: info@globexpert.co.uk